Casino Action is an online gambling operator with the right call to arms and a couple of promotions likely to catch the eye of prospective customers. As a member of the Casino Rewards group, they offer games provided mostly by Microgaming. In recent years, they tried to make sure that these games would run smoothly on mobile devices. Unfortunately, live dealer games are still not available and withdrawals are sometimes slower than at most casinos.
Key facts about Casino Action
- Casino Action offers some of the best Microgaming games including progressive jackpots.
- Customer support is available 24/7 across all channels of communication.
- Casino Action has the games certified fair by eCogra and the website protected by firewalls.
- The eligibility requirement is of 21 years instead of 18, so younger players are excluded.
- Casino Action offers several payment methods, but all are subject to a 48 hours pending period.
Casino Action Software & Games
Microgaming is the only software developer powering games at Casino Action. This has a two-pronged effect, on one hand guaranteeing access to big jackpots, on the other limiting the size of the game assortment. There are more slots than both table games and video pokers and five reel games dominate the collection of games. AWP slots that are so popular in brick-and-mortar locations have been tweaked to run smoothly online.
Most of the promotions are aimed at those who play slots and free spins are offered on the latest releases. Meanwhile, games such as Avalon and Thunderstruck 2 are frequently at the cornerstone of such offers and have a significant customer base. Video pokers represent a bridge from luck-based games to those relying on skill. The classic variance can be played in single and multi-hand denominations and members can use the autoplay feature. SupaJax Progressive and Level-Up Poker games are also offered.
In spite of not offering live dealer games, Casino Action does offer an impressive selection of table games. Different types of blackjack, roulette and baccarat are offered to be played against the random number generator. The alternative is to play craps or Poker Pursuit, which have a similar return to player but different game mechanics. There are also a couple of scratch cards to be played here, but unfortunately no keno, bingo or other lottery inspired titles.
Live and Mobile Gaming at Casino Action
Casino Action live dealer games are not available and unlikely to be added in the foreseeable future. That’s because the casino focus is so much on slots and offers table games and a distraction. On the flipside, slot machine fans enjoy playing their games on mobile devices. This led to an expansion of the collection of games that can be played on smartphones and tablets. It doesn’t matter what operating system powers their gadget of choice, as it can be used to play most of the games. The same devices are suitable to open an account, make a deposit and withdraw profits.
Casino Action promotions and bonuses
Casino Action campaigns are split into offers aimed at newcomers and promotions for existing members. The former are usually the most generous, since they serve the purpose of attracting new players into the fold. When signing up for a new account, one becomes eligible for a bonus worth $1250. The entire amount is not offered all at once, but players can make a string of five deposits to unlock it.
The excitement of joining the casino is further enhanced by the fact that players have 60 minutes to redeem a unique bonus. $1250 is offered by the casino to be used within an hour and generate as much money as possible. Only those who collect a minimum of $20 above the bonus amount will be able to cash out their winnings. The original bonus can’t be cashed out, meaning that the stakes are subtracted once the wagering requirements are met.
This looks and feels very much like a no deposit bonus, yet there are other opportunities for players to take advantage. By making five consecutive deposits, they will have the amounts matched at a rate of 25%, up to 100%. Casino Action bonuses can be claimed even if players are already a part of another promotion. The problem is that there are very few campaigns running simultaneously, so these opportunities are scarce.
How do you register at Casino Action?
In order to receive the $1250 bonus that can be spent during the first hour, players need to register an account. The casino will require a lot of information, needed to make sure that players meet the eligibility requirements. Since US players are not accepted, new members need to state their name, address and country. Only those who are at least 21 years old can play here, so proof of age is also needed.
Is Casino Action safe and reliable?
Casino Action has the same reputation and most of the casinos that are a part of the Casino Rewards network. Casino Kingdom, Captain Cooks Casino, Aztec Riches Casino, Golden Reef Casino are some of the casinos that are part of their network. They are also a part of the Interactive Gaming Council which helped them to hire security standards. The games are also audited for fairness and the conclusions of independent auditors are published on the website.
The casino also has the website protected with SSL encryption technology and firewalls. Technical glitches are rare and when they occur, players can ask customer support for assistance. Those who struggle with gambling addiction or are concerned about this threat can use the Helping Hand program. They will also be directed to the Gamblers Anonymous website where they can ask for help.
Payment options and cash out times at Casino Action
Casino Action has sped up withdrawals, but they are still slightly slower than the industry average. Credit cards take up to six days and wire transfers are even slower and require as much as 10 days. It is still better to use e-wallets for cash outs as they can process these transactions in less than 48 hours. On top of this standard waiting time, players should also add the pending period of 48 hours. ClickandBuy, Kalibra Card, Maestro, Neteller, PayPal, Postepay, Visa Electron, Visa, Entropay, eChecks, Skrill, Direct Bank Transfer, EcoPayz and MasterCard are all valid payment methods here.
Casino Action service and support
Assistance is offered via live chat, email and telephone to all those who need help. By having a team of experts working 24/7, the casino doesn’t keep players waiting and provide educated advice. Email is an alternative when players have to ask more than one question and one to have the answers available in writing. They also have the possibility of picking up the phone and calling the casino. There are no toll free numbers, so players can expect a small charge when they use the phone support.
What are others saying about Casino Action?
Casino Action review stack of all sorts of issues, more or less related to their quality of service. Users who otherwise enjoy the games and the time spent online are annoyed by their marketing emails. Apparently, this casino is more involved in advertising its games, something that can frustrate existing and prospective players. Other users were more concerned about the fact that the wagering requirements on their bonuses are easy to clear.
There are also players who were hoping for faster withdrawals and are particularly annoyed by the pending time. Customer support is generally regarded as professional and responsive and the financial instruments offered are viewed as reliable. As for the Microgaming slots, they are much appreciated by players, yet having more developers featured would help.
My experience and rating of Casino Action
Casino Action is unlikely to surprise people who have had the chance of playing at other Casino Rewards gambling operators. The games are pretty much the same and powered exclusively by Microgaming with little attention paid to table games. If you’re in the market for slots and want to be able to play on mobile devices, this is a decent place to start. Their promotions could definitely use an upgrade, especially when it comes to campaigns aimed at existing members. At the time of writing they are more concerned about bringing in new players than customer retention. That’s why I only rate them 6 out of 10.