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Screenshot of Casino Club Homepage

Casino Club is a German facing online gambling operator powered by the GETCH G2 software provider. Those who sign up for an account here, can expect to play games that are not available at most casinos. However, they need to settle for a smaller number of titles, which can be played in the browser or downloaded. The website is available in German, French and English, while the license is issued by the Malta Gaming Authority. United States, Canada, Spain and Italy residents are not accepted.

Key facts about Casino Club

  • Casino Club offers unique games in instant play and downloadable format.
  • There are plenty of payment methods to choose from when making a deposit and cash out.
  • Casino Club games are proven fair by TST and the website secured with SSL encryption.
  • Customer support is not available 24/7 and many countries are excluded.
  • Casino Club offers specialty and lottery inspired titles, but few video pokers.

Casino Club Software & Games

Casino Club tries to maintain a healthy ratio of video slots, table games and video pokers. The former dominate the collection by a wide margin and all of them are provided by GETCH G2. This is a software developer better known within German borders and less popular across Europe. Its best-selling titles are Fortunes of Egypt, Money Miner, Double Sevens, Vegas Star and Rockin’ Fruits.

The best way to play slots is by running them straight in browser, on both desktop computers and mobile devices. The casino provides players with the option of downloading content prior of playing. The same alternatives are available to those who make the transition to table games. Roulette is the game that reigns supreme here, as it comes in different flavors including American, French and American versions. Blackjack games can be played in progressive format, Super 7 and there are also plenty of classic games.

Baccarat, Keno, War and Craps are also on the list of table games, but they can only be played against the random number generator. The same goes for video pokers, which are the least impressive selection of games here. You will only have less than 10 titles at your disposal, all of them inspired by the classics. Joker Poker, Deuces Wild, and Tens or Better are pretty much the only ones available. On the bright side, Casino Club games include specialty titles such as Fun Fair, Scratch Card Compendium and Play Hi-Lo.

Live and Mobile Gaming at Casino Club

Casino Club games are supposed to be played mostly against the random number generator. The collection of table games compatible with real dealers is diminutive and can feel restrictive. Only the most popular types of roulette and blackjack can be found here, with no baccarat and Caribbean stud poker. The payouts however are the same, regardless of how you choose to play these games.

Screenshot of Casino Club Live Dealers
Screenshot of Casino Club Live Dealers

Mobile device users can choose between downloadable content and titles that are available straight in the browser. In either case, they can expect games that run smoothly across iOS, Windows and Android powered devices. Players are advised to download the game before playing if their smart phone or tablet is of an older generation.

Casino Club promotions and bonuses

Casino Club has a welcome bonus that fails to capture the imagination of prospective customers. They chose to do everything by the book and simply double the first investment up to €100. That’s good enough for a fully fledged casino such as Vera & John, Coral, Betrally, 10bet or 32Red. However, a new player that hopes to quickly expand beyond national borders needs to do better than this. The wagering requirements demand players to spin the bonus and deposit through at least 30 times before withdrawing.

Monthly promotions provide players with more opportunities to receive cash prizes and free spins. Those who deposit up to €50 between the first and third day of each month will have the amount doubled. They will also collect 50 royal free spins on classic slot machines, whose name change every time. Formula X is the slot that spent the most time in the spotlight, being selected for many promotions.

Exclusive deals and campaigns

Players can collect up to 400 free spins by participating in weekly and monthly tournaments. They need to pay an entry fee which differs on each competition and the most successful ones receive a complimentary prize. These free spins are added on top of the winnings they make while they play, so members hit two birds with one stone. Those who prefer the thrills of live table games can sign up for special events of their own. The Casino Club Live Roulette Tournament challenges players to outshine competitors and secure a seat at the event in Berlin.

Screenshot of Casino Club Loyalty Scheme
Screenshot of Casino Club Loyalty Scheme

On special days, such as the German Unity Day, the casino offers free spins on selected slots. The same goes for Halloween, New Year’s Eve and so on, so there are numerous opportunities. More free spins are granted to those who play the latest slot machines added to their collection. On a weekly basis, players can collect free spins in bundles of 50 at a time. The most iconic campaign is the one starting on Tuesday at midnight concluding 24 hours later.

Surprise promotions, such as the Lucky 7 are supposed to keep players at the edge of their seats and constantly amused. On any given day, Casino Club can share a guaranteed prize pool or a bundle of free spins among those who log in. By discovering hidden objects on their website, players collect up to 33 free spins on slots such as Hot Pursuit

How do you register at Casino Club?

Casino Club is an avatar of German professionalism and leaves no stone unturned when it comes to safety. Some players might find their commitment a bit excessive, during the registration process. Most online gambling operators would gladly settle for a username and email. In this case, you would also have to disclose your real name, address and birthday. Don’t think about entering bonus information, because you’d be asked later on to prove your identity.

Is Casino Club safe and reliable?

As mentioned above, the casino doesn’t cut corners when it comes to safety. Even when they have to implement measures that are not supported by players, they emphasized the importance of security. They undertake verifications to make sure that players are who they claim to be and prevent underage gambling. Information is encrypted with SSL technology, so the bad guys have a snowflakes chance in hell in stealing money.

If you’re wondering about how fair the casino is, know that TST is keeping a close eye on their software. This is particularly important, since they chose the software developer that is not well known beyond German borders. The results of these audits are displayed on the website, so you can see for yourself.

Payment options and cash out times at Casino Club

Bank Wire Transfer, EcoPayz, MasterCard, Neteller, PayPal, Paysafe Card, Visa, Sofortuberwaisung, GiroPay, FundSend, Intercash, Skrill and iCheque are all on the long list of payment methods. The casino will process transactions in as little as 24 hours for electronic wallets or as much as seven days for bank transfers. Credit cards are somewhere in between, but with a long pending time of up to 96 hours, players are themselves with patience. There is no withdrawal limit stated, so highrollers beware.

Screenshot of Casino Club Payment Methods
Screenshot of Casino Club Payment Methods

Casino Club service and support

Casino Club offers customer support via live chat, email and telephone. There are even toll-free numbers for those who reside in Germany. All this great new space in comparison to the letdown of not having 24/7 assistance. You’ll have to ask your questions between 8 AM and midnight to receive prompt response. Outside working hours, email is your only friend unless you find the answer in the FAQ section

What are others saying about Casino Club?

Negative Casino Club reviews are focusing on customer support and the games offered. While there is nothing essentially wrong with the titles themselves, the decision to choose a single software developer is heavily criticized. It’s even worse when it comes to customer support and their daily schedule. 24/7 assistance is now the standard and being unavailable during the night is simply unacceptable.

There are some players who claim that the payouts are not good enough to stay afloat if you are not extremely lucky. Others were upset by the fact that the casino doesn’t pay enough attention to VIP players and those who deposit a lot of money. Some players are implying that the casino doesn’t take responsible gaming too seriously. They were allowed to open new accounts in order to erase the deposit limits.

My experience and rating of Casino Club

I spent so much time playing casino games online that I always appreciate novelty. Casino Club has plenty of that, thanks to its partnership with the software developer. GETCH G2 does its job pretty well, but can’t compete with the comprehensive library of games from NetEnt or Microgaming. The casino is in danger of losing customers after they get bored with the initial lineup of games. Offering 24/7 customer support and speeding up the pending time on withdrawals would also help. These are plenty of the things that they could fix to get a better review score than 5 out of 10.

REVIEW OVERVIEW
Overall Score
5
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