Euro Palace Casino was founded in 2010 and since then runs on Microgaming software. Licensed by the authorities in Malta, it has all the games audited for fairness by eCOGRA, an independent authority of great prestige. They have an impressive track record in offering generous bonuses and running several promotions in parallel. The VIP loyalty club presents members with a strong incentive to unlock the inherent benefits.
Key facts about Euro Palace Casino
- Euro Palace Casino only offers games produced by Microgaming.
- The casino is one of the few offering a no deposit required welcome bonus.
- Players from United States are not accepted at Euro Palace Casino.
- Customer support is available 24/7 and delivered in several languages.
- Overall there are more than 300 games to choose from, most belonging to the slot machine variety.
Euro Palace Casino Software & Games
Euro Palace Casino could’ve chosen to expand the lineup of software providers, but chose to stick to Microgaming. The result is a collection of games that barely surpasses 300 titles, despite the casino being around for more than six years. All major progressive jackpot slots whose prizes are pooled across the Quickfire network can be enjoyed here. The software developer is famous for its slots and video pokers, but also offers specialty games, such as scratch cards.
The resurgence of keno, bingo and other lottery inspired titles didn’t go unnoticed. Euro Palace Casino covers all these genres and has recently expanded its collection of craps. This belongs to the table games genre, which is also well represented and available in live dealer format. Table games that are available exclusively against the random number generator have the payouts visibly displayed. Savvy players can go over the educational section and learn more about the ideal strategy for each game.
In the video poker category, most titles are inspired by the classic Jacks or Better and Deuces Wild. All these games can be played on virtual currency or real money by all those who have registered for a real money account. The autoplay feature can be used on both slots and video pokers, to speed up the gambling routine. The casino pays the same attention to the needs of amateurs and highrollers, so the betting limits are intentionally stretched to meet all expectations and budgets.
Live and Mobile Gaming at Euro Palace Casino
Euro Palace Casino has a vibrant live dealer section, dominated by blackjack and roulette. The classic version of the former is preferred due to its simplicity, but blackjack comes in other flavors. The downside of working exclusively with Microgaming is that the similarities between these titles are staggering. Players can enjoy the thrills of gambling against dealers, while also participating in tournaments that bring together the most successful of their peers.
Signing up for these events can be done in exchange of a small entry fee or by using the loyalty points. The same goes for roulette, which is available in European, American and French format, with the rules differing only slightly. All these games can be played against real dealers and action is just as intense at all tables. Punto Banco is the version of baccarat preferred by those who have made the transition from the RNG to live dealer games.
Euro Palace Casino promotions and bonuses
Euro Palace Casino has always offered a no deposit bonus to those who chose to open account here. The financial incentives change often, so you must check out the latest promotions to know what you’re up against. Currently, all those who join can expect to receive 50 no deposit free spins that can be used on the Immortal Romance slot machine. This is one of the most popular Microgaming titles and a great way to get familiar with this genre.
Those who make the first deposit will also receive up to $150, as their initial investment is doubled and they also collect 20 free spins. Euro Palace Casino bonuses also apply to the second and third deposits, which are matched by 50% and more free spins are offered. Altogether, players can start with $500 on top of what they feel comfortable depositing and nearly 100 free spins. There are clear advantages for those who play slot machines, as this introductory offer allows them to enjoy the best of both worlds.
The wagering requirements on all bonuses are the same, with complete disregard to the sums deposited. It is mandatory to play the bonuses through 40 times or more, before attempting to cash out and is also applies to the profits resulting from free spins. Players shouldn’t make a withdrawal if they have pending bonuses as this will lead to the forfeit of all their winnings. Every now and then, the casino will offer special promotions for those who use mobile devices and some of these offers are exclusive.
The loyalty program and comp points
Euro Palace Casino promotions are revealed at the beginning of a new week or month and last on average between seven and 31 days. In addition to cash and free spins, players also compete for branded merchandise and entry to various tournaments. Cashback deals are less frequent and this is one of the few drawbacks of this online casino. Compared to industry leaders, such as Paddy Power, Ladbrokes, William Hill, Unibet and Betfair, the reimbursements are not out of the ordinary.
On the bright side, the loyalty rewards are exquisite and players can convert points for a lot of cash. As they accumulate these points, they improve their position in the VIP leaderboard and the conversion rates also improve. Points are awarded not only when you play certain games, but also when making a deposit, so every action counts. Only a handful attain VIP status, but those who get this far enjoy special benefits. They will have their own account manager, be invited to exclusive events and win tickets to major sports tournaments and competitions
How do you register at Euro Palace Casino?
Euro Palace Casino will require players to register a real money account if they want to play. This applies to all the games, even those on virtual currency. The registration process was intentionally simplified, to convince even the most reluctant players to sign up. The 15 no deposit free spins are also offered only to those who own such an account. Therefore, it makes perfect sense to sign up. You will need a valid email address, a username and information regarding the country of residence and your age. This is required in order to prevent underage gambling. Is is also useful to deny access to players from countries where gambling is illegal.
Is Euro Palace Casino safe and reliable?
Euro Palace Casino decided to abide by the rules and not circumvent the law even though this prevents them from serving American players. However, they offer a long list of payment methods, bonuses that would make even US residents blast with envy and a great loyalty scheme. For six years, they paid attention to the requirements of their members and there are no pending complaints left unsolved. The random number generator is monitored by eCOGRA and its conclusions published on the website.
Payment options and cash out times at Euro Palace Casino
Euro Palace Casino payment methods are so numerous that the paradox of choice is self evident. On the list you will find ClickandBuy, Maestro, MasterCard, Neteller, Solo, Visa Electron, Visa, Entropay, POLi, EZIPay, Skrill, CartaSi, Cheque, Delta, Diners Club International, EcoPayz, GiroPay, iDebit, Nordea, PayPal, Postepay, Sofortuberwaisung, Switch and WebMoney.
In order to differentiate between these financial instruments, players should know that cash outs require between 24 and 48 hours. Even if you factor in the 24 hours pending period, it is still much faster than the six banking days required by both credit cards and wire transfers. The casino offers the possibility of depositing and cashing out by cheque, but these will take up to 21 days.
Euro Palace Casino service and support
Euro Palace offers customer support 24/7 and their specialists are fluent in several languages. Live chat is the channel of communication of choice, but there is always the possibility of making a phone call or writing an email. The latter is the slowest option, but even so, answers are delivered in less than 24 hours.
What are others saying about Euro Palace Casino?
There are very few disgruntled customers and most of the complaints are in regard to the cash out times. Players who use other payment methods besides credit cards felt like they were asked to wait for too long. Customer support was also criticized in some Euro Palace Casino reviews, for not being able to solve more complex matters quickly. Microgaming titles are generally appreciated by players, yet some would hope for other software developers to be added.
My experience and rating of Euro Palace Casino
An overall rating of 7 out of 10 is what I consider fair for this online casino. I am a fan of Microgaming slots, video pokers and table games, but I’d like to see more developers featured. 300 games are nothing to frown upon, but an ambitious casino can do better. Promotions-wise, Euro Palace Casino offers big bonuses, but the frequency of their campaigns leaves much to be desired.