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Screenshot of Indio Casino Homepage

Indio casino is a colorful operator in an industry dominated by European giants. The casino is trying to appeal to players from East Asia in general and India in particular. They only have around 200 games to offer right now, which is little. They allow players to enjoy them in browser or download the game on their devices. Play and real cash wagering is permitted, but the choice for financial instruments is relatively limited.

Key facts about Indio Casino

  • Indio casino offers bonuses to all players but has exclusive offers for Indians.
  • There are plenty of daily, weekly and monthly promotions that players can sign up for.
  • Indio casino has a VIP program and a loyalty scheme aimed at keeping players satisfied.
  • Compared to other casinos they offer fewer games and focus mostly on slot machines.
  • Indio casino offers stellar customer support 24/7 and across all communication channels.
Screenshot of Indio Casino Games
Screenshot of Indio Casino Game

Indio Casino Software & Games

Indio Casino is counting on Playtech to keep their collection of games fresh and constantly growing. The decision to choose the software developer paid off so far, especially for slot machine fans. Nearly three quarters of all the games belong to this genre and many titles popular in India are offered. There are also a couple of games that are inspired by the slot machines that can be found in brick-and-mortar casinos.

Players who land in the lobby will not have a problem in finding their games of choice. In addition to having a bit over 200 titles in total, they are grouped based on genre. Progressive jackpot games and their regular counterparts can be found in the same place. Some of the most popular Marvel comic characters featuring these games and these are also the best paying slots. Players who want to make the transition to a game that also rewards skill should check the video poker area.

One section that is clearly lacking is the one dedicated to table games. You won’t have the chance to play anything in addition to baccarat, roulette and blackjack. They are probably still working on the live casino section, as games can only be played against the real number generator. There are simply not enough specialty games for them to have a special section. Instead they can be found mixed with video slots, pokers and table games so you have to keep your eyes open.

Live and Mobile Gaming at Indio Casino

Playing on Indio Casino is going to be a sweet ride if you plan on using your desktop computer. Once you download the games you will be able to play on virtual currency or real cash. It’s disheartening to know that none of these games are compatible with mobile devices. You won’t be able to play against real dealers either, which strips away much of the fun of playing table games.

Screenshot of Indio Casino Promotions
Screenshot of Indio Casino Promotions

Indio Casino promotions and bonuses

Indio casino has a welcome bonus for those who are ready to make the first financial commitment. The bonus is awarded in Indian rupees and the first deposit is a massive ₹25,000. European customers should know that is the equivalent of €350 which is really a big bonus. Keep in mind that this is only the first step and in order to collect the maximum bonus you need to deposit twice as much money. Players who can’t afford to make such a big deposit upfront will have three other chances.

The second deposit will be matched at 60% and the amount increases to more than $400, while the third investment will result in a bonus worth 75%. Indio casino bonuses get more exciting down the road and you need to wait and see how much money you receive when you make the fourth investment. The money to be claimed and wagering requirements to be met before players can apply for another promo.

The Indio casino daily bonus consists of free spins and cash and sometimes you can get both of them in the same bundle. This is not a promotion written in stone but one that tends to change every other week. One way to stay in the loop is by monitoring the action by yourself, but you can also sign up for the newsletter. Players who refer a friend will receive €35 if he or she makes a deposit. The VIP loyalty program starts at Copper and moves up six levels to document. The freebies get better, more money is credited to the accounts of those who reach the top and players are eligible for exclusive bonuses.

Screenshot of Indio Casino Payment Methods
Screenshot of Indio Casino Payment Methods

How do you register at Indio Casino?

Indio casino guides players step-by-step when they sign up for an account and make the first deposit. The goal is to make the registration process as simple and straightforward as possible. This is achieved by removing many of the barriers that have a deterring effect on newcomers. You are not asked for any documents and instead complete the information all by yourself. You can start playing immediately but at some point in the future the casino will require proof of identity.

Is Indio Casino safe and reliable?

It was not a coincidence that Indio Casino chose Playtech as the software developer for their games. This company has a flawless reputation and all their products are regarded as professional, reliable and immensely entertaining. They are monitored for fairness in-house and then processed by independent auditors to minimize the risks. The games themselves are not the problem but the fact that this casino is less known in Europe has its drawbacks.

All the licenses are displayed on the website and customer support is happy to answer any questions. Players can verify the monthly compliance reports themselves and also check out other documents. The casino claims that it doesn’t hold back any information and tries to be as transparent as possible. Underage gambling is strictly prohibited here and those who struggle with addiction are provided with an easy way out and counseling.

Payment options and cash out times at Indio Casino

Bank Draft, Bank Wire Transfer, Cheque, Neteller, Prepaid ATM, Skrill are the accepted Indio Casino payment methods. The absence of credit cards is impossible to miss, but the alternatives are pretty good under the circumstances. For a transfer via electronic wallets you have to wait up to 72 hours, in addition to the 96 hours pending time. Bank transfers take between five and 10 days and if you settle for checks be prepared to wait up to a month. A maximum withdrawal limit of $25,000 is enforced by the casino.

Screenshot of Indio Casino Customer Support
Screenshot of Indio Casino Customer Support

Indio Casino service and support

Indio Casino has probably the best customer support of all Asian facing gambling operators. Whether players choose live chat, telephone or email to get in touch with their experts, they can do it 24/7. English is the primary language and there are toll-free numbers for players from the United Kingdom. The same goes for Indians, while international customers have to use the regular service.

What are others saying about Indio Casino?

Indio Casino reviews written by Indian players are overwhelmingly positive. The casino is perceived as the most reliable operator in the country and one showing potential beyond borders. Europeans and those who have had the chance of comparing more casinos are not as impressed. The welcome bonus didn’t come under criticism, but their weekly promotions were not embraced wholeheartedly. Some players were hoping for more information about the bonuses, their frequency and means to claim them.

My experience and rating of Indio Casino

Indio Casino is probably a decent choice if you are an Indian player and seek a trustworthy local casino. On the other hand, it’s not that easy to recommend this casino to someone who has seen the full spectrum of operators. They are in line with what Casino Midas, Casino Tropez, Cruise Casino or Cafe Casino offer, but clearly behind industry leaders. The biggest drawback in my opinion is the total disregard to live dealer and mobile games. Nowadays, it’s simply unacceptable not to offer these games to a modern audience.

Playtech was a good choice for software developer but this is no reason to stop here. They should’ve added more games from other companies and they can only hope they will eventually do so. The games that they currently offer our good enough, but I feel that sooner rather than later players will want more. All these arguments should explain my decision to only offer a review score of 5 out of 10.

REVIEW OVERVIEW
Overall Score
5
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