Screenshot of Platinum Play Casino Homepage

Platinum Play Casino is an online gambling operator relying almost exclusively on Microgaming software. Owned and operated by Fortune Lounge Group Casinos, it opened its doors back in 2004. It has a worldwide presence and accepts players from all countries where gambling is legal. Unfortunately, those who reside in the United States are not allowed to open accounts and other restrictions apply to players from selected countries.

Key facts about Platinum Play Casino

  • Platinum Play Casino is one of the few gambling operators paying extra attention to table and specialty games.
  • Promotions run uninterrupted and many of them are not mutually exclusive.
  • Platinum Play Casino games can be played in browser, in flash as well as on mobile devices.
  • The casino brags about payouts exceeding 96% on average and having all games eCogra certified.
  • Platinum Play Casino focuses mostly on recreational players and has fewer offers for highrollers.

Platinum Play Casino Software & Games

Platinum Play Casino relies upon Microgaming software for all its games. There are hundreds of titles in their online library and there is a clear balance between slots and table games. At the first glance this might create the impression that slots are underrepresented, compared to other casinos. What actually happens is that there are just as many types of roulette, blackjack, baccarat and other table games.

The only problem with this genre is that despite being sown numerous, they don’t count too much in meeting the play through requirement for bonuses. The limits can also feel a bit prohibitive for highrollers, but at least all of them are audited for fairness. The perks of choosing a reputable software developer is that in addition to being safe, the games are also great looking.

Over the last couple of years, the casino has paid more attention to slots and new titles were added. Reel Slots, Bonus Slots and Video Slots can be enjoyed here and there are a dozen types of video pokers. Baccarat, Blackjack, Craps, Keno, Roulette, Sic Bo and Casino Poker are the most popular table games that can be played here. The betting limits are surprisingly high at some blackjack and baccarat tables, with players betting up to $2500.

Specialty games have gained a lot of traction recently and Platinum Play Casino games include Keno and scratch cards. There are no types of bingo or lottery inspired titles, only a few slot machines with similar themes. A handful of the progressive jackpots that can be won across the Microgaming’s Quickfire network are featured. More such slots from this software developer can be found at 32Red, Leo Vegas, Coral, Mr Green or William Hill.

Screenshot of Platinum Play Casino Games
Screenshot of Platinum Play Casino Games

Live and Mobile Gaming at Platinum Play Casino

Platinum Play Casino has a stellar mobile platform that is powered by Microgaming. It can be used by table games fans who want to play against real dealers. There are even bonuses offered exclusively to those who gamble on smartphones and tablets. This explains why the tide has changed and more players have embraced this technology. Mobile gadgets can be used to set up an account, make a deposit, meet play through demands and cash out.

Not only iOS and Android, but also Windows Phones and other systems compatible with Java will work here. In the live dealer casino section, players can choose between different types of roulette, baccarat and blackjack. Both American and European versions are present as well as games inspired by those popular in Macau. Interactions with live dealers are taken to the next level, by the elegant decor as well as the dealer’s friendliness.

The casino goes beyond the call of duty to make sure that players enjoy the best experience possible. It’s possible to interact with fellow players, talk to the dealers and even request a special outfit. Those who have more specific tastes can even ask for a Playboy Bunny dealer at live roulette and blackjack tables. The bottom line is that Platinum Play Casino has extracted an astonishing amount from its impressive collection of table games.

Platinum Play Casino promotions and bonuses

Platinum Play Casino bonuses are available to all those who reload their account and participate in weekend promotions. These are good enough to keep players going, but they pale in comparison to the welcome bonus. New members don’t even have to make the deposit on the same day they sign up for an account. This alleviates pressure and allows players to conceive a long-term strategy for deposits.

Initially, players will collect a bonus worth $1500 in the form of 1500 credits. These can be used at any games they offer, ranging from slots to table games and video pokers. The trick is that players must act quickly and redeem this amount in less than 24 hours. They only get to keep the profits, so it is more like a free bet which has the stakes returned. This is offered up front, so to some extent it is a no deposit bonus, as advertised by the casino.

Screenshot of Platinum Play Casino Promotions
Screenshot of Platinum Play Casino Promotions

The next stage consists of the actual bonus, which compels players to make a deposit. It’s going to be doubled up to €200 and future investments are also matched by 10%. This only happens if players use selected payment methods, recommended by the casino. The playthrough demands for all bonuses are the same and members are expected to play them 40 times or more. As mentioned above, table games have a lower stake percentage contribution, as opposed to slots, keno and video pokers.

The welcome bonuses as well as the subsequent campaigns are not influenced by the player’s initial success. It makes no difference if they win or lose when using the initial 1500 credits. Highrollers might be a bit disappointed to see that there are no special promotions matching their resources.

How do you register at Platinum Play Casino?

Platinum Play Casino will require players to choose a username and email to register. Once they do it, they receive the 1500 credits to use as they see fit. Very little information is needed when making the deposit, so it possible only to register a credit card and start playing. Eventually, you will have to share some information, but this only happens when you make the first cash out.

Is Platinum Play Casino safe and reliable?

Microgaming has a reputation for auditing their games in-house, before they are checked for fairness by independent companies. These two filters should put any doubts players might have to rest. Platinum Play Casino proudly displays the eCogra seal of approval, which certifies the fact that the games were verified. The payout ratios are above the industry average, but they correctly reflect the reality.

The casino also managed to avoid any scandals and has kept the funds and identity of its players safe. This is the result of using SSL encryption technology and a string of firewalls. The payment methods offered are more numerous than what would expect and all certified fair. The ones that the casino recommends and is willing to offer a bonus for, also happen to be the most popular ones.

Payment options and cash out times at Platinum Play Casino

As stated above, Platinum Play Casino payment methods include all types of financial instruments. You can useBank Wire Transfer, Cheque, ClickandBuy, ECO Card, Maestro, Neteller, Postepay, Solo, Switch, Ukash, Visa Electron, instaDebit, Visa, Entropay, Nordea, EPS, CartaSi, EZIPay, Diners Club and Skrill to make deposits. The average waiting time is of five days for plastic and wire transfers and less than 48 hours for e-wallets. There is a pending time of 24 hours and a weekly withdrawal limit of $5000.

Screenshot of Platinum Play Casino Support
Screenshot of Platinum Play Casino Support

Platinum Play Casino service and support

Platinum Play Casino customer support is available 24 hours per day, seven days per week. There are toll-free numbers for players to use, the ever reliable live chat and the old-fashioned email. Players from a dozen countries benefit from these toll-free numbers, while others have to settle for paid ones. Their experts are well trained, professional and friendly, so interactions with them are a pleasure. They can provide educated advice on a broad list of topics, ranging from bonuses to registration.

What are others saying about Platinum Play Casino?

The most positive Platinum Play Casino reviews highlight the impressive collection of table games. Live dealer games are also much appreciated by the fans of the genre. However, there is consensus about the fact that table games don’t count enough for meeting play through demands. There are fewer people who complain about the limited number of slots, particularly progressive jackpot ones.

The bonus offer has generated mixed reactions, with amateurs and beginners being enthusiastic. Having 1500 chips to use as they please met their expectations, but highrollers were largely disappointed. There were also a couple of complaints regarding the rather long waiting time for the first withdrawal.

My experience and rating of Platinum Play Casino

Platinum Play Casino doesn’t do enough to stand out from the crowd, which in today’s environment is problematic. Two things caught my eye and one is the impressive collection of more than 700 casino games. The other thing worth mentioning is that they pay more attention to table games than most of their counterparts. Somehow I can’t help but feel that making table games so ineffective at redeeming bonuses defeats the purpose.

I’ve had some fun in the live casino section and my interactions with customer support were excellent. I also commend them for offering so many payment methods and reload bonuses on selected ones. They did a decent job, but can do much more and they I I’ll get the chance to enhance the 7/10 review score.

Overall Score