SuperCasino is a part of the Betsson AB group and it is operated by the Netplay TV Group Ltd in Alderney. It caters mostly for players from United Kingdom and has expanded its business to offer the most popular TV games. The concept of TV casinos was relatively new when they opened shop and they still dominate the market. Every night, their games are being broadcasted live on Channel 5 in the United Kingdom. Unfortunately only players from this country are allowed to enjoy their games.
Key facts about Supercasino
- SuperCasino is a TV casino and one of the best-known in the United Kingdom.
- Players from mainland Great Britain can play their games which are broadcasted on Channel 5.
- SuperCasino is powered by Playtech and offers table games in addition to slots.
- Their games are certified fair by AGCC but have no seal of approval from independent auditors
- SuperCasino has few video pokers and even fewer scratch cards and lottery inspired titles.
Supercasino Software & Games
SuperCasino uses games provided by Netplay TV and Playtech. The latter is a leading software developer, whereas the former focuses on a narrow niche. In the United Kingdom, they are the main supplier of table games that can be played on TV. The recent addition of slots includes titles inspired by the Marvel series, as well as three reel classics. Highway Kings and Wall Street Fever are two of their most popular slots, with wild and scatter symbols as well as bonus rounds.
When it comes to table games, there are several types of blackjack, just as many variants of roulette and baccarat. Casino hold’em, craps and Solo Mahjong are also featured among the SuperCasino games and they can be played exclusively against the random number generator. One category that is missing altogether is casino poker games, which is surprising given their popularity online.
Players who would rather focus on video poker, have a couple of classic games and fewer new titles. Jacks or Better, Deuces Wild, Joker Poker, 10s or Better, Aces and Faces and 2 Ways Royal can be played on mobile devices. The only progressive jackpot game to be found in this category is MegaJacks.
Live and Mobile Gaming at Supercasino
SuperCasino live games are very popular in United Kingdom, since they can be played on TV. Starting at midnight or one hour later, people can tune to Sky Channel 866, or Channel 5 and play. The live streaming of TV roulette games can also be enjoyed on a website. Basically, even those who don’t have a TV can enjoy the perks of this original type of gambling.
There are three different types of roulette, baccarat and blackjack live dealer games. Players can interact with each other and with the croupiers, to bring land-based casinos to their home. Mobile devices can be used to set up an account, browse the website and play their games.
Supercasino promotions and bonuses
The SuperCasino welcome bonus can go as high up as $200, assuming players deposit just as much. That’s because the first investment is doubled and this is a one-time opportunity that players need to seize. They can decide to invest significantly less, since a minimum deposit of €20 will qualify. After a qualifying deposit is made, players receive the bonus and can use it on any of the games available. There is no need to get in touch with customer support or perform additional steps.
Players can use the bonus to chase progressive jackpots, play slots or live dealer table games. The general terms and conditions that apply to all promotions are also in effect for the welcome bonus. SuperCasino promotions are few and not recurrent, so there are few other opportunities. Clearing the welcome bonus isn’t particularly difficult, not to mention that all games qualify. Players have one month to clear the entire amount and they can’t sign up for another campaign until then.
How do you register at Supercasino?
SuperCasino is open exclusively to players from United Kingdom so everything is written in English. Customer support is offered via toll-free numbers and their experts are fluent in English. As long as prospective customers are above 18 years old and reside in the UK they can open account. By registering under their real name, entering the address and the phone number, they become active members. A payment method can be selected later on, so the registration process stays fast.
Is Supercasino safe and reliable?
SuperCasino is regulated by Alderney Gambling Control Commission and the games tested by TST. Playtech also perform some verification in-house, so generally they games can be trusted. Customer support is available to offer assistance and explain how the random number generator works. The payout ratios on all the games available are listed on the website, so it’s not that difficult to figure it out. When players share sensitive data and make payments, the information is obscured with 128 bit SSL encryption.
Payment options and cash out times at Supercasino
Delta, Maestro, Neteller, PayPal, Visa Electron, Visa and Skrill are the accepted payment methods. All of them are extremely fast and with electronic wallets players can cash out profits in less than 48 hours. Credit and debit cards might take up to five days but there are no lengthy delays because of the pending time. The waiting period is restricted to 72 hours but in most cases it is significantly less. There is a withdrawal limit of 25,000 British Sterling pounds per month, which is reasonable.
Supercasino service and support
SuperCasino assistance is available to those in need seven days a week, with no downtime whatsoever. Their team of specialists is fluent in English, which makes perfect sense given their focus on the UK market. Players can use the live chat but only from desktop computers, so mobile users are at a disadvantage. On the bright side, they can use the very devices they rely upon for gambling to make a phone call. Everyone has the option of writing an email which is promptly answered.
What are others saying about Supercasino?
SuperCasino reviews are abundant, because there are plenty of people in the United Kingdom who play them. Some are impressed by the originality of the games they provide and the unique format. They mention the convenience of gambling from the comfort of their home while feeling like in a brick-and-mortar casino. The idea of broadcasting the games live on TV appeals to some players, although most prefer to stick to computers and mobile devices.
At the same time, there were players who claimed that due to technical issues the live feed was interrupted. By the time it was restored, they have already lost their money. Others were more concerned that it can be very difficult to cash out the profits after clearing bonuses. There were cases of people who had to submit a lot of documents just to prove identity, but in vain.
My experience and rating of Supercasino
I guess that players from United Kingdom can have some fun playing the games offered by SuperCasino. The concept is interesting and the execution is pretty good, but I still consider it to be more of a gimmick. Playtech is always a good choice for software provider, given their expertise in this line of work. I really like their table games and the fact that they have so many live dealer titles. Meanwhile, the collection of slots is rather weak and there are not enough progressive jackpot games to chase.
Payment methods are fast, but because of the lengthy verification process, players can be frustrated. Overall the package is slightly above average, way behind industry leaders. It is more in the line of BetBright, PlayNow, Lucky Club Casino, BitStarz Casino and River Belle Online Casino. If you want to try something different for a change and reside in the UK, SuperCasino could be an option. Otherwise, there are plenty of operators out there that are better than this casino I rate 5.5/10.