With so many online casinos popping up every year, it's difficult for a new player to make its mark. Meet The Phone Casino, an online casino that focuses on the mobile gaming arena. Launched in 2015, this relatively new brand understands the shift and increase in mobile gaming. This is their unique selling point that can lead to further expansion as they develop further. The Phone Casino is a licensed online establishment and registered with the UK Gambling Commission as well as the Alderney Gambling Control Commission.
The casino is a great option for players within the United Kingdom and depending on growth, they will most likely open themselves to new markets as they expand.
To find out everything that is worth knowing about The Phone Casino, read the full The Phone Casino review below, detailing important aspects and features as well as some of our own reviewers expert The Phone Casino opinions!
Key facts about The Phone Casino
- Over 200 slot games available from Microgaming
- Only available to UK players
- Only available in English
- Up to 5 deposit bonuses
- Available on most browsers and mobile platforms
- Most games available from mobile platforms
Software at The Phone Casino: Top Provider
During The Phone Casino review, I find that the brand makes a wise choice of teaming up with Microgaming, one of the largest casino game developers in the world. Microgaming has a long history and gained a reputation for building some of the best games currently available anywhere.
The Phone Casino Games: Good Selection
The Phone Casino has a good number of games displayed on its site to appeal to a wide player base. The most demanded games that may be found on the homepage are naturally within the slots categories, which in my opinion, is a convenient way to detect some of my favourites. Below is a list of some of their more popular offerings available:
- Reels of Luck
- Crazy Jewels
- Bikini Party
- Gods of Giza
- Dragon Dance
- Loose Cannon
- Black Sheep
A total of 264 slot games are available at The Phone Casino so naturally I've focused my list to the most popular. You'll also find several other games here that are worth looking at which include blackjack, roulette, keno, scratch cards, hi-lo and the following video poker games.
- Jacks or Better
- Deuces Wild
- Joker Poker
- Aces & Faces
The Phone Casino Live Games: Possible Future Offering
It appears that during The Phone Casino review I did not find any live action casino games. There is a possibility that this feature is still underway. I'm sure its not an easy feat to create an optimal live playing environment purely dependent on mobile networks without issues. I believe that the operator may sway in this direction sooner than later.
The Phone Casino Bonus: £1000 on Offer
As part of my Phone Casino review, I discover a respectable welcome bonus offer which results in an additional £1000 added to your account. This Welcome Bonus package spans over your first 5 deposits based on a 100% match on each deposit. This effectively doubles your deposit and is an easy method to quickly build your bankroll. After these 5 deposits are done, I find that The Phone Casino does not campaign any ongoing bonuses and promotions. Make sure you take full advantage of the initial deposit bonuses to get most out of your initial gameplay.
Safety & Reliability at The Phone Casino: SSL Certification
The first thing I noticed during my The Phone Casino test was the signed SSL certificate installed on their site as provided by Symantec. It's staggering how many well established online casino websites still don't have such a certificate in place so it's nice to see the new kid on the block doing his homework. The goal of the SSL certificate is simply to verify that this is a legitimate company and that it's safe to deposit your money with them.
Additionally, I view at the security offered by Microgaming, The Phone Casino's sole game provider, as top-notch. Microgaming has been in this industry long enough to know exactly how important security is and they do not disappoint. They have in place, a fully comprehensive security system that gives full access to all relevant gaming data in real time. They also employ a world class team that work around the clock to monitor gameplay and detect any possible fraudulent activity.
Registration at The Phone Casino: Only Available in UK
When registering with The Phone Casino, you'll only be asked to enter your phone number and country. You'll notice here that only one country is available from the drop down menu which is the UK. Unfortunately, no players outside the UK are currently able to register with The Phone Casino. To get started with what the casino has to offer, simply follow this simple step by step process below:
- Firstly, from the homepage menu, click on register
- Thereafter, select your country of residence (UK)
- Thirdly, enter your mobile phone number
- After this, click on "Send"
- You will then receive a free sms with further verification details
- Click on the verification link within the sms text
- Lastly, login with your details to start playing at The Phone Casino
The Phone Casino Transactions: Pay By Mobile
During my Phone Casino test I found surprisingly few payment methods available. The only current payment systems available are credit cards, Skrill and Paysafe Card. They do however have one additional payment method which many online casinos don't offer yet which is Pay By Mobile to make money transfers. Since this is a mobile focused casino, it only makes sense that you should be able to do everything from your hand held device.
Furthermore, the casino puts a few restrictions on withdrawals. Currently you can only request a payout via bank transfer or credit card. Additionally, selecting a credit card is only viable if that card is used to make a deposit in the past. You'll need to deposit the minimum amount of £3 in order to register the card and have the payout processed. Also note that payouts are currently limited to a maximum of £200. The minimum amount of £100 applies only when using manual bank transfer.
The Phone Casino may want to revisit these restrictions as it is quite limiting for players to retrieve their winnings.
The Phone Casino Test: Customer Service & Support
The available support and customer service options available is one of the high points of my Phone Casino test. From their contact page you'll find the relevant email info to address your query to. They also have a postal address for those who prefer more traditional methods. For more urgent queries they offer a live chat platform and a contact number for instant assistance. Support hours listed on the website are Monday to Friday from 9 AM to 10 PM and 12 AM to 8 PM over weekends. It is noted though that support hours do not extend to UK bank holidays. I feel I should mention that the team at The Phone Casino are quite knowledgeable on casino related topics. They happy to extend their wisdom on how certain games work, wagering requirements as well as payment information.
Casino Environment at The Phone Casino: Simplicity
Looking at The Phone Casino's site, you immediately see that the focus for their development team was on building a good mobile gaming platform. This is evident in the sheer simplicity of the site. About 90% of the content is on the home page including their entire games list and contact form. Should you browse to another page, you'll find that the site does take some time to load but as most content is already on the home page, there should be little reason to deviate from there.
At the top of the page you'll find a banner scrolling through some key notices but below that the site is very plain, offering little in the way of design. The games are listed according to their respective genres giving you the option to expand and collapse a list as is needed. The first section will showcase their current most popular games so if you are unsure which games to spend your hard earned cash on then this section should give you some direction. Furthermore, there is an information button available on each and every game that gives you a short overview of the game's theme, RTP, volatility and maximum payout.
As this is a UK only casino, no other languages are available apart from English, although I don't foresee this to be a problem.
The Phone Mobile Casino Gaming: A Spectacular Option
Switching to the mobile site during my Phone Casino test, the reasoning behind the lack of design became clear. Scrolling through the mobile site you'll find an almost exact replica of the full version of the site, if only in a more compressed form. Also, most casinos who add a mobile option as an afterthought only have a small portion of their games available from mobile devices. This is not the case with The Phone Casino who offers almost the same number of games from their mobile site. The site's lack of design might not appeal to those who like playing from a PC or laptop, but this is clearly a practical decision, one which I cannot fault The Phone Casino on.
The Phone Casino VIP Program: Unavailable
In staying with the plain and basic approach, The Phone Casino does not currently offer a VIP program or any progressive rewards system. Such features are indeed more at home when utilizing a full browser but they will not be out of place on a mobile platform. I'm hoping this will be considered as a possible addition in future.
The Phone Casino Review Additional Offers
From the contact page you'll find a number you can text in order to receive additional information on upcoming offers. No information is available on past or future offers so I can only speculate what these could be, whether it be lottery, bingo or sports betting based.
The only offerings available at the moment though are the welcome bonuses. They are great in their own right, but don't offer anything to long time players. They would benefit greatly from keeping already registered players interested. At the time of writing it appears that they are just trying to lure new players to their site, in my opinion.
What others are saying about The Phone Casino?
There isn't much chatter about The Phone Casino from reviewers. Those who commented were annoyed by one specific issue regarding deposits at The Phone Casino. The issue in question, is the 200x required wagering to withdraw any bonus amounts. In order to withdraw any funds you first have to wager at least 200 times that amount to become eligible. This is simply horrible and renders pretty much any bonus worthless.
Most online casinos have such a policy in place but require far less before allowing payouts. When reviewers aren't focused on the payout issue however, they are quick to mention the user friendliness of the website. Microgaming's games are appreciated, but many were hoping for other software developers to be featured.
My experience and The Phone Casino Rating
My first impression of The Phone Casino is relatively good. The brand is unique in a sense that it separates itself from the rest of the traditional online casinos. Its exclusive offers, original look and feel make it a tempting proposition. As the name suggests, this is a mobile focused online casino. It should be noted, that some of the pages on the desktop version load slow at times.
Another plus is the vast amount of games that are available from the mobile version of the site. Where most online casinos cut down their game selection, sometimes to only a fraction of what the main site offers, with The Phone Casino, you can play nearly all of their available games from a mobile device. Microgaming has done a superb job in making their offerings available on various platforms. Still, one software developer can't provide all the games that modern players expect.
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