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Uptown Aces Casino is licensed and regulated in Curaçao and accepts players from many countries but not the US. Real Time Gaming is the software provider that powers this casino and the games can be played straight in the browser. Some of the modern titles are also compatible with mobile devices powered by various operating systems. The casino is operated and owned by Deckmedia N.V which runs other gambling operators powered by RTG software.

Key facts about Uptown Aces Casino

  • Uptown Aces Casino has a broad spectrum of RTG games available in instant play format.
  • The collection of mobile games is small and represents a tiny portion of all the titles available.
  • Uptown Aces Casino doesn’t accept players from the US and several other countries.
  • There is no live dealer section and overall an insufficient number of table games.
  • Uptown Aces Casino has fast payouts and a friendly and responsive customer support.

Uptown Aces Casino Software & Games

Real Time Gaming powers all the Uptown Aces Casino games here, which can be downloaded or played in the browser. Nearly three quarters of them are slots, with three or five reels and a handful of progressive titles. Aladdins Wishe's, Aztec's Treasure, Crazy Vegas, Green Light, Hairway to Heaven and Henhouse are some of the most popular. These are also the games that can be played on mobile devices and players decide if they want to download the software or not.

To simplify navigation, the casino has grouped the slots based on genre, in intuitive categories. Those who prefer table games have a single area to explore and no live dealer options. Let em Ride, Face Up 21, European Blackjack and Caribbean Stud Poker are the alternative to roulette, blackjack and baccarat. There are not many options for scratch cards games fans and just a few types of bingo and keno.

The situation is only slightly better for the fans of table games. The bulk of the games available is centered on the classic titles or inspired by them. Aces and Eights, All American Poker and Bonus Poker have a loyal fan base and can be played on smartphones and tablets. All the video pokers are available in one hand, 10 hands and even 100 hands varieties. Players can also use the autoplay feature if they want to further speed up their gaming.

Live and Mobile Gaming at Uptown Aces Casino

The casino does not currently offer live dealer games, so players are stuck with the random number generator. Uptown Aces Casino is slowly increasing the collection of games that can be played on tablets and smartphones. All the new titles run on these gadgets, so at least they are trying to bring their offer up to date with modern expectations. There are no occasional bonuses and special incentives for those who gamble exclusively on mobile devices. MOBILEWISHES is one of the bonus code that players can redeem on a weekly basis to collect cash upon depositing funds. They also have a dedicated mobile casino lobby, so players can access their favorite games with a single tap of the display.

Screenshot of Uptown Aces Casino Games

Uptown Aces Casino Welcome Bonuses

Uptown Aces Casino bonuses start on a high note and then sink into near irrelevance as players apply for more. This is not the case of a gambling operator where the best is yet to come after you make the first deposit. Instead, players should try to make the most of the initial opportunity to build a solid bankroll. The first six deposits will be matched up to a total of $8888, which is a very generous welcome bonus pack. On top of that, players will receive an additional 350 free spins when they sign up and deposit.

All new players who are eligible to sign up for an account also qualify for bonuses. This means that they can start claiming the first bonus worth $2500 the moment they load the account for the first time. The first deposit is matched by 250 times if players use the UPTOWN1ACES bonus code. As for the wagering requirements, they need to play the combined amount of deposit and bonus through at least 35 times. For the other match deposit bonuses, the play through demand is of only 30 times or 25 times.

The second deposit will result in a bonus of up to $1500, representing 150% of the investment. Players who persevere and make three more deposits will receive Uptown Aces Casino bonuses of $1000 each. For every deposit, they need to redeem a different bonus code, with the digit representing the number of investments made so far. Finally, those who make it to the sixth deposit can aspire to collect $1888. This last deposit is also matched by 150% and wraps up the welcome bonus package.

Other Uptown Aces Casino Promotions

To be part of this early Uptown Aces Casino promotion, one would have to deposit at least $20. Only slots, scratch cards and keno games qualify for clearing the bonus. There is no maximum cash out limit, so players can win as much as they can. Those who would rather focus on table games can expect to receive a combined amount of $1500. The first two deposits can result in a paycheck of $750 each, representing 150%, respectively 75% of the deposit.

Screenshot of Uptown Aces Casino Bonus

In the long run, players can add more cash to their bankrolls, by simply playing their favorite games on real money. That’s how comp points are accumulated and they can be converted into real cash at a rate of 100 points for one dollar. The best part is that these comp points also count towards improving their position in the loyalty scheme. The most active customers can aspire to attain VIP status.

How do you register at Uptown Aces Casino?

Uptown Aces Casino pays close attention to new customers and expects them to share some information about themselves. They do so in order to prevent access to players from countries that are on the blacklist. As a result, some players might be denied access altogether, while others will have to wait longer than expected. That happens even though they are not compelled to choose a payment method right away.

Is Uptown Aces Casino safe and reliable?

Uptown Aces Casino has been around for three years and managed to avoid conflicts with existing and former customers. Except for some disgruntled clients, the overall enjoy a good image and strives to maintain it. They provide the funds and personal information of their customers with encryption technology and firewalls and has the Real Time Gaming software audited for fairness. Even so, there are people out there who feel that the house edge is crushing for successful players.

Payment options and cash out times at Uptown Aces Casino

Uptown Aces Casino has a pretty long list of payment methods that can be used for deposits and withdrawals. It encourages players to use the same financial instrument for both transactions whenever possible. These are, MasterCard and American Express are the credit cards covered but they can only be used for deposits. Processing time is instant and the same goes for electronic wallets such as Skrill and Neteller, with no commission charged. The casino also allows players to deposit and wager in Bitcoin.

Screenshot of Uptown Aces Casino Mobile

Uptown Aces Casino service and support

The customer support team is available 24/7 and can be reached over the phone, live chat and email. There is a single toll free number, which is usually busy, so if players can’t get a free line, they should check out the FAQ section while they wait. Regardless of the form of communication chosen, they can expect to eventually get in touch with a highly trained professional.

What are others saying about Uptown Aces Casino?

Uptown Aces Casino reviews written by existing and former members criticize their lack of interest for table games. The absence of live dealers is frequently criticized and the scarcity of mobile friendly games is also mentioned. Some players claim that after winning some money online they ran into a lot of trouble when trying to cash out profits. They say that a lot of documents were requested and even upon providing them, the casino would still deny payment. On the positives, they note the broad spectrum of payment methods and the fact that Bitcoins are supported.

My experience and rating of Uptown Aces Casino

Uptown Aces Casino has an interesting design and an eye-catching website, but that’s pretty much where originality ends. Real Time Gaming software is pretty good, but not the best out there and the absence of games produced by other developers is not helping their cause. I was particularly disappointed with the fact that they don’t have a live dealer section despite the popularity of table games.

It’s also worrisome that they have customers jump through the hoops when trying to cash out profits. These unnecessary delays frustrate players and hurt their reputation overall. That’s probably why my rather low review score of 4/10 is in accord with the rates others chose to give them. If you don’t want to take any chances, choose one of the best casino s out there such as Bet365, Mr Green, Unibet, Paddy Power or Ladbrokes.

REVIEW OVERVIEW
Overall
4
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