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Vera & John Casino is an online casino with more than a decade of experience under its belt. Aimed mostly at European players, it restricts the access of those who reside in Germany, Japan, Sweden, Norway and the United States. Those who don’t fall under the legal restrictions will enjoy their services and a broad spectrum of games. NetEnt, Betsoft, Microgaming, IGT, Play 'N' Go and NextGen Gaming are the software developers powering their titles.

Key facts about Vera & John Casino

  • Vera & John Casino offers more than 600 games provided by six leading software developers
  • All the slots, table games and video pokers are available in instant play format.
  • Vera & John Casino website underwent a major change in 2017.
  • Customer support is available 24/7 over several channels and transactions are SSL encrypted.
  • Vera & John Casino has all its games audited for fairness, and most are compatible with mobile devices

Vera & John Casino Software & Games

Vera & John Casino has gradually expanded the list of partners, with six software developers providing games. Most of them belong to the slot machine variety, including progressive jackpot games. When jackpots are pooled across their networks, players compete against their peers who have accounts with other online casinos. Many games have prizes won locally, including popular ones such as Fisticuffs, 300 Shields, Sushi Bar, Scarface and Wild Blood.

The selection of table games was expanded recently, to provide more options to active players. There are different types of blackjack, roulette, baccarat, craps, red dog and casino pokers. Only a handful can be played against real dealers, while the others pit player against the RNG. Video pokers can only be played in this format, but they come in different flavors, including exotic titles. Besides classic games like Jacks or Better and Deuces Wild, players can check out Pyramid Double Bonus Poker.

Vera & John Casino games also cover other genres, such as scratch cards and lottery inspired titles. The gambling operator has a vibrant bingo section and offers the most user-friendly interface. Quick access to chat features and several bingo rooms is grounded to those who use smartphones and tablets. Video pokers can be played much faster by activating the autoplay feature or using multi-hand gameplay.

Live and Mobile Gaming at Vera & John Casino

Vera & John Casino mobile gaming is fully fledged, with almost 90% of games compatible with smartphones and tablets. IOS, Android and Windows powered devices can be used to play everything from slots to live dealer games. The same account is used regardless of the device preferred and players are eligible for the same promotions and bonuses. Live dealer games are less numerous and all of them belong to the table games genre. European and American roulette, as well as different types of blackjack and baccarat are offered to those who prefer direct interactions with dealers.

Screenshot of Vera & John Casino Games
Screenshot of Vera & John Casino Games

Vera & John Casino promotions and bonuses

The Vera & John Casino welcome bonus has remained largely unchanged since the casino opened its doors. The first investment is doubled and there are no free spins offered up front. However, the casino runs frequent campaigns that offer bonus rounds on selected slots, particularly the latest releases. These two bundles are not mutually exclusive and they have distinct expiration dates. Bonus funds can be used on any games, whereas free spins are restricted to video slots.

In addition to the first deposit bonus, players are also eligible for freebies when they reload their account. These campaigns have the amounts matched at a different percentage, but they frequently range between 20% to 100%. The terms and conditions of ongoing promotions don’t differ too much from those that apply to the introductory offer. Players should still read the fine print, to make sure they qualify for these bonuses and have an easy time meeting the wagering requirements.

Vera & John Casino runs special offers which go by the name of bonus cups. These are actually fixed bonuses that are offered to those who make a deposit. The standard package consists of a tiny financial incentive of €10 offered to those who deposit €20 or more. A spin credit is of the same magnitude but the difference is that this bonus focuses almost exclusively on a single game. Slot machines are preferred and their names frequently change, while the promotion has limited time availability.

Free spins are offered more often than cash bonuses, to celebrate the introduction of new games. With six major software developers providing video slots, there are numerous opportunities to claim them. The casino will usually announce the promotion a couple of days after a new game hits the store.

Screenshot of Vera & John Casino Live
Screenshot of Vera & John Casino Live

How do you register at Vera & John Casino?

Vera & John Casino takes legal issues very seriously and that’s why the list of excluded countries is pretty long. Players should start by going over the restrictions and determine if their country appears on the list. Otherwise, the registration process is linear and won’t pose any problems even to absolute beginners. Under normal circumstances, a username and password will suffice. On those rare occasions when players run into technical issues, they are advised to get in touch with customer support.

Is Vera & John Casino safe and reliable?

Vera & John Casino decided to go beyond the call of duty and use the 256 bit SSL encryption technology. This is twice as secure as the standard protocols and on par with what financial institutions rely upon. That’s probably why cyber criminals had no success in stealing funds or causing identity theft concerns. There are also firewalls at work, protecting their servers, so prospective customers are in good hands.

Fair game is insured by having all the new titles audited by independent companies. This is done on top of the verification procedures conducted by the software developers themselves. All the companies that provide games have a long and impressive track record. There are always sour losers, but it’s either bad luck or poor bankroll management that leads to downswings and bad beats. The casino keeps things fair and displays all the payout percentages on the website.

Payment options and cash out times at Vera & John Casino

Bank Wire Transfer, Neteller, Visa Electron, Visa, Skrill are the Vera & John Casino payment methods. One can use any of them and they expect funds to reach their destination in less than five days. Things can be further sped out by choosing electronic wallets, which are supposed to take less than 48 hours. There is a withdrawal limit of €2000 per day and players can’t cash out in excess of €5000 per week.

Screenshot of Vera & John Casino Shop
Screenshot of Vera & John Casino Shop

Vera & John Casino service and support

Vera & John Casino customer support is now available 24/7 and live chat is the most popular channel. Players get the answers they seek immediately and there are specialists are fluent in English to help them out. Customer support is also offered in other languages and there are toll-free numbers for players from certain countries. Email remains a reliable alternative for those who are not in a hurry and prefer to have answers in writing.

What are others saying about Vera & John Casino?

Vera & John Casino reviews mention the fact that the casino has some of the best games to be found online. The same appreciation towards the software developers and the newly released titles transpires from these articles. Negative comments are a rarity and they tend to focus on the magnitude and frequency of bonuses. More promotions could help and the casino would benefit greatly from offering more money to newcomers.

Players are generally happy with the number of games compatible with mobile devices. Some were hoping for more progressive jackpot games, especially titles that don’t have first prizes pooled. The fact that so many European countries are blacklisted is another downside frequently mentioned in comments.

My experience and rating of Vera & John Casino

I’ve liked Vera & John Casino ever since they opened their doors a couple of years ago. I still appreciate their commitment and dedication to improve and maintain the high standards. The transformations they made the website and the fact that agreements with new software developers were signed only confirm their commitment. This is the kind of casino that tries to maintain its identity after building a pretty popular brand.

I find it a bit annoying myself that so many players from Europe can’t enjoy their services. As promotions and online bonuses go, Vera & John Casino isn’t exactly the top of the crop. Had they offered more freebies and increase the size of bonuses, they would be a serious contender to industry leaders such as Paddy Power, William Hill, Bet365, Unibet or Ladbrokes. As it is, Vera & John Casino is a better than average casino that fully deserves a review score of 7 out of 10.

REVIEW OVERVIEW
Overall Score
7
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