Virgin Games Product Selection. © Virgin Games

Virgin Games is a UK facing online casino, based in the United Kingdom and licensed by the UK Gambling Commission. It now operates across Europe and taps into the immense popularity of slot machines. They don't ignore other popular genres such as poker, bingo and table games. This is a fully fledged gambling operator who opened shop back in 2004 and with a solid reputation.

Virgin Games is an avatar of simplicity, with the registration process being a shining example. Only those who reside in countries where gambling is legal can sign up. The casino didn’t try to find ways to bypass national laws and doesn't accept US clients. Players can wager virtual currency or make a deposit using a plethora of payment methods and bet real money. The same account is used for all gambling purposes, but for the time being there is no bookmaker or poker room.

Key facts about Virgin Games

  • Virgin Games was among the first casinos to offer an instant play interface and their games can be played without download.
  • The casino is one of the most trustworthy UK brands, offering support 24/7 and employing only English native speakers.
  • Virgin Games works with the leading software providers and has one of the most impressive collections of slot machines.
  • The RNG of all games is proven fair by independent auditors, while financial transactions are protected by SSL encryption.
  • Virgin Games has all its promotions and bonuses available exclusively to UK residents.
Screenshot of Virgin Games Safety. © Virgin Games
Screenshot of Virgin Games Safety. © Virgin Games

Is Virgin Games safe and reliable?

Virgin Games runs a tight boat and as one of the biggest online casinos in United Kingdom it is carefully monitored by local authorities. Their license was issued by the local gambling commission and the authorities of Gibraltar. Sensitive data is protected by the latest encryption technology and bank level security protocols are also employed. There were no instances in which personal information of users was leaked and no stolen funds by online wrongdoers.

They pay attention to privacy and all transactions are obscured, so unauthorized third parties can’t interfere in any way. To reassure players the casino has all the games audited for fairness. The randomness seal is displayed on the homepage. Players can further investigate matters and there is an entire section dedicated to this issue in the FAQ page.

Live and Mobile Gaming at Virgin Games

Virgin Games uses live streaming technology but not for betting purposes, since it doesn’t have a bookmaker. Dealers located in luxurious studios interact with players who choose to enjoy roulette, blackjack, baccarat or craps at live tables. They can watch in real-time how the roulette wheel spins or how dealers distribute the blackjack and baccarat cards. By doing so, they circumventing the random number generator.

Despite being around for more than a decade they chose not to expand to other lucrative gambling areas. Sports betting has a dedicated fan base in United Kingdom and many local operators are now allowing their members to bet on football, tennis and other sports. There were no attempts made at opening a bookie and they’ve got no reason to expect a radical change in their strategy. There is no option of betting on any sports, but players can enjoy sports themed slots.

Virgin Games has most of its games compatible with mobile devices, but it is still working on its own mobile. The casino has a special selection of mobile slots which includes the most popular games such as Zeus III, Spartacus, Double Bubble, Rainbow Riches and Deal or No Deal. Until the specialized application is released, players will have to enjoy all these slots as well as table games in browser.

The UK gaming market is one of the most lucrative ones for bookies offering eSports betting. Unfortunately for those who enjoy video games, Virgin Casino has turned a blind eye to this niche. You won’t be able to bet on Call of Duty Modern Warfare 3, Heroes of the Storm, Heartstone of Dota 2. If you want to bet on eSports, check out Pinnacle Sports, Nitrogen Sports and Betclic.

How are the limits and odds at Virgin Games?

Virgin Games was supposed to be an online casino dedicated to recreational players, so the betting limits are rather low. These were gradually elevated, but the casino is still a far cry from what highrollers are hoping for. The largest bets can be placed on table games, but martingale systems are not sustainable

The return on investment differs depending on the game of choice, with some of the slots paying up to 98%. The numbers get better for selected video pokers which frequently exceed 99%, if players use the ideal strategy. The house edge also differs within the same game, as different roulette and craps bets posting different winning percentages.

Virgin Games casino games

Virgin Games will be celebrating 13 years of existence in 2017 and over more than a decade it had plenty of time to consolidate its collection of games. At the time of writing they’ve got hundreds of slots, video pokers and table games. The latter can be played against real dealers or the RNG.

A dozen software developers are providing them with state-of-the-art games but the vast majority of these titles were produced by Net Entertainment, WMS IGT and Gamesys. They have a reputation for crafting slots that carry progressive jackpots which are pooled across the entire network of casinos.

Table games have always been the Cinderella of online gambling, but with Virgin Casino, players will not be disappointed. Roulette comes in different flavors, ranging from classic European and American versions to the modern 3-D and Rush roulette. Blackjack fans can enjoy even more games including Singledeck Blackjack, Multi-Hand Blackjack, and Vegas Strip Blackjack. Having said this, only the classics are compatible with real dealers.

Craps, baccarat and Caribbean stud, lottery inspired games such as keno and scratch cards have their dedicated fans,. Jacks or Better, Pai Gow Poker, Joker Poker, Caribbean Stud, 3 Card Poker, Ultimate Video Poker and several games inspired by them can be found in the video pokers section

Virgin Games bingo and poker

Virgin Games is a fineplace for bingo fans which can choose between nearly a dozen of different games. They are easy to pick up and the educational section can help players learn the ropes by participating in freerolls. There is no indication that the gambling operator has any intention to set up a bookmake or a poker room. Meanwhile, video poker represents the only real alternative to fans of the genre.

Screenshot of Virgin Games Loyalty. © Virgin Games
Screenshot of Virgin Games Loyalty. © Virgin Games

How do you register at Virgin Games?

If you reside in the United Kingdom you can sign up for an account and you will also be eligible for all the bonuses available. Virgin Games chose to waive bonus codes for the sake of simplicity, so players will receive the amount they are entitled to without completing additional and unnecessary steps. The registration process couldn’t be easier and very little information is asked from players initially

Payment options and cash out times at Virgin Games

Virgin Games will allow new and existing members to use all the major credit cards and electronic wallets to deposit and cash out. Bank transfers are also offered but they have lost the dominant position to the aforementioned financial instruments. No commission is charged by the casino, so all the fees that players and up paying are the ones required by the financial institutions. This is another argument in favor of choosing Skrill and Neteller.

Virgin Games deposits are performed instantly, while cash outs range between one and five days. There is a significant difference between the cash outs made via Skrill and Neteller which don’t take more than 24 hours and the ones using credit cards and bank transfers.

Virgin Games promo & bonus codes

Virgin Games has a welcome bonus that can be claimed by all new players, with a different amount depending on their games of choice. The Spin Extra promotion is recurrent and players can collect an amount ranging from €50-€250 per day if they opt in and bet at least €10. Those who play the selected slot machine will also enter the weekly raffle which has a secret prize.

The Last Man Standing is a great sounding promotion that has a guaranteed prize pool of €5000 and players can also win a new car. Speaking of great names for online campaigns, Perfect Timing will present players with a chance of recuperating 10% of all their losses every single day. Virgin Games players can also win €50 per day if they participate in the In It to Win It promotion and play the knockout grid game so popular at the online casino.

Screenshot of Virgin Games Promotions. © Virgin Games
Screenshot of Virgin Games Promotions. © Virgin Games

The Daily Free Game promotion was unveiled back in 2015 and was so popular that Virgin Games chose to bring it back this year. Two for One Bingo is a straightforward campaign that will allow players to buy two tickets at the price of one and there is no limit to how many bingo tickets one can acquire. Loyalty is also rewarded lavishly and those who refer a friend will be eligible for a bonus of €20, while the player recommended will also claim this amount.

Virgin Games customer service and support

Virgin Casino has the advantage of focusing on a relatively narrow niche, as it caters almost exclusively to the needs of UK residents. It made perfect sense for them to employ only people who are native English speakers, so the interactions with clients will be seamless. Customer support is available 24/7 and the live chat is routinely used by those who need assistance. There are toll-free numbers for players from United Kingdom, an email solution and an incredibly useful FAQ section to explore.

What are others saying about Virgin Games?

Virgin Games enjoys the same great reviews as some of the leading UK-based operators such as William Hill, Ladbrokes or Paddy Power. They are second to none of them when it comes to casino games and the attention paid to players. This is not a competitor for UK bookmakers, since it chose to focus exclusively on casino games and bingo. In its niche of choice however, it is a fierce player with an amazing experience and well-liked by UK players.

Screenshot of Virgin Games Twitter Profile.
Screenshot of Virgin Games Twitter Profile.

My rating of Virgin Games

Virgin Casino only accepts UK-based players, but at least those who are accepted enjoy a broad spectrum of games. They had plenty of years to build a well-liked brand , but they won me over in a matter of days. I appreciate a gambling operator that chose not to overextend and instead invested massively in the one niche they master. They’ve got great games and are not plagued by technical glitches and the promotions are reasonable. All in all this is a good place to enjoy casino games and deserves a review score of 8.

Overall Score